 | About CRA Conflict Resolution Academy, LLC (CRA) headed by Richard Voyles, PhD, focuses on the needs of individuals and the business. Our goal is to create a "universal language" for guidance in the resolution of disputes as soon as they happen. We are a resource for continuing education credit for a wide variety of professions, including attorneys, doctors, mediators and more. Conflict Resolution Academy training that allows its attendees to grow both personally and professionally. The training courses deal with a variety of topics in areas of specialized interest for mediation, team building, culture change, leadership and management, communication, negotiation techniques, need assessment, diversity, gender and cross-cultural issues. CRA is adept at tailoring presentations to meet the special needs of the target audience. Special emphasis is placed on dealing with conflict at every level and also how to address it as a positive influence where it exists. Our company has provided the tools for building the foundation for effective conflict management in the federal government, local and state governments, corporations and neighborhood justice centers. Conflict Resolution Academy is an independent consulting firm comprised of a highly qualified team of professionals. CRA's experience and skill in organizational readiness, negotiation techniques, developmental program design, critical incident and mediation services has made Conflict Resolution Academy, LLC a vendor of choice in the training arena. CRA serves as a contractor to the US Federal Government, state and local governments, as well as private corporations and associations, providing specialized consulting. Conflict Resolution Academy is a leader in the ADR community for conflict management certification training and the development of instructional aids. Among those aids are DVD modules that cover the mediation process, breaking it down into a step-by-step procedure that guides mediators through the collaborative model of facilitation, techniques and ethical guidelines. Conflict Resolution Academy specializes in working with diversity, racial and faith-based groups collaborating on community programs, projects and social concerns. Experienced consultants provide support and direction for entities engaged in negotiation and mediation with multinational companies. CRA helps clients develop and recognize their vision, scope and dimension, focusing on the success of long-range goals set to develop and implement a permanent peace process. If you have any questions, please contact the Conflict Resolution Academy office in order to customize a training program to meet your needs. Conflict Resolution Academy has developed a system designed to create a presentation with sensitivity to time constraints and training budgets. Contact our offices at the phone number below with questions or if you need assistance. | |||||
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