Articles, eBooks, Study Guides

Articles
	Make the Conflict Stop, Please! by Dr. Rick Voyles
	Without These Three Skills You May Fail At Conflict Management by Dr. Rick Voyles
	We Have to Have a Difficult Conversation (Worksheet) by Dr. Rick Voyles & Carol Rice
	Benefit Resolution Mindset by Dr. Rick Voyles
	Discovering Benefits by Dr. Rick Voyles
	Eldercare Mediation - What it Is (and What it Isn't) by Carol Rice
	The Pitfalls of NSPS Pay for Performance - Can They Be Avoided? by Dr. Rick Voyles & Carol Rice

eBooks
	Conflict Resolution Academy's Human Resource Course Catalog
	A Benefit Resolution Mindset by Dr. Rick Voyles
	We Have to Have a Difficult Conversation (Workbook) by Dr. Rick Voyles & Carol Rice
Study Guides
	Under the Blood Red Sun

Dispute Resolution
WE ARE SECTION 508 COMPLIANT Home \|\| About Us \|\| Speakers Bureau \|\| Course Catalog \|\| Registration Academy Store \|\| Order Form \|\| CE Credits \|\| Articles & eBooks National Registry for Mediators \|\| National Registry Application Elder Care \|\| Leadership \|\| Communication \|\| Resolution What's NEW \|\| Calendar at a Glance \|\| Contact Us Performance Documentation Instrument 770-435-5009 Phone 770-438-7772 Fax conflictacademy@aol.com