Troubleshooting will help conflict managers and mediators to understand some of the basic techniques useful for a resolution mindset. Troubleshoot covers Challenges offered by the parties, How to deal effectively with interruptions, What can be done when a party attempts to leave the table during a mediation, What to do when a party refuses to talk, Techniques for addressing an imbalance of power present at the table, and What a mediator should do if violence erupts. Each technique is followed up with an easy to remember Principle to guide the mediator when dealing with all types of troubleshooting scenarios. (recommended for mediators)