Objectives: Examine the Steps, Stages, Policies, Legal Implications, Required Documentation and Purpose of the Progressive Disciplinary Process.

Topics Covered: General Legal Guidelines and Considerations, Worker and Employer Rights, Interviewing, Background Checks, Hiring, Negligence, ADA, Title VII of the Civil Rights Act, Protected Classes, Workplace Privacy, FLSA, FMLA and Sexual Harassment Prevention, and Termination

Executive Management, as a seminar, is designed to integrate knowledge from a combination of management courses. The focus is on building a context for leadership, teambuilding, critical analysis and decision making as the threads for organizational and individual success in the 21^st Century. The approach is broad based with the objective of integrating models and tools that converge to create "Learning Organizations" and "Systems Thinking". The learning experience will tend to be experiential in design through instructor led discussions and projects focused on the exploration of issues surrounding the expansion of the knowledge-based work environment. The class will also explore the continued integration of technology in the workplace, and changing societal expectations from a new generation of workers. Additional emphasis will be placed on the concept of self-management. The works of Senge and Drucker will be used as the basis for exercises designed to help participants in the process of self-discovery and self-development.

Objectives: Participants will be able to identify the basic functions of management and the complexities of their role in a global economy. The different types of organizational structures and their impact on organizational performance will be identified. Identify the different approaches to, and applications of, management and leadership theory and practice. Discuss how to achieve cooperative and effective work-group members through effective business communications. Understand the change process and the impact of change on organizations.

Topics Covered: Problem Analysis, Communication and Negotiation Skills, Documentation, Counseling, Coaching and Disciplining. Examine the impact.

Objectives: Examine the following topics: Sources and Dynamics of Conflict, Communication and Negotiation Skills in Conflict Management, Alternative Dispute Resolution (ADR) including Arbitration, Mediation and Ombudsmen.

Objectives: Participants will compare and contrast individual and organizational behaviors. Review motivational behaviors and explain their role in an organization’s performance. Identify and explain the four principles of total quality management (TQM) and how it relates to business. Evaluate both internal and external factors that impact the performance of managers. Assess some of the major social and ethical problems facing business today. Discuss the organizational socialization process and teamwork in the workplace, along with strategies for effectively managing conflict, adaptation, and change within the organization. Identify the impact of stress in managing people.

Objectives: This module is primarily for managers who are required to establish policies and procedures regarding these programs. Participants will be able to identify the various strengths and weaknesses for different territory, quota, and compensation programs. Learn how to align these various business components with business objectives. Discuss the inter-relationships between each business plan. Communicate the strategy behind each example to the people they will affect.

Topics Covered: The Steps, Stages, Policies, Legal Implications, Documentation and Purpose of the Performance Management Process.