ADR Training

MED-014. Early Intervention Program
Objectives: Everyone is looking for the lowest level of intervention in dispute management. This program development is customized to create response teams equipped to identify trouble spots and provide employee and/or management training. This program takes a systems approach to workplace conflict and complaints, taking these and turning them into opportunity for system improvement, progress, productivity and growth. Topics may include Early Neutral Evaluation (ENE) skill set training and program development.

MED-015. Introduction to ADR
Objectives: Examine what ADR IS and what it IS NOT. Review the primary processes and the hybrid processes. Decide whether ADR is the appropriate remedy. Choose an ADR Method. Design your own hybrid process.

MED-016. Planning an ADR Program – Designing a Successful System
Objectives: Learn what processes should be followed to develop a successful Workplace Alternative Dispute Resolution system. Gain insight into positive program management.

MED-017. Revitalize Your ADR Program
Objectives: Attendees will examine the tools for evaluating the effectiveness of their current ADR program. Study examples of corrective measures that can be taken to strengthen a weak program. Participants will be taught why mediation programs numbers falter, what ADR programs need to do to improve participation in mediation, how to address potential and persistent problems in the workplace, consider ways in which to improve “early intervention” of complainants, look at techniques, programs, and approaches to identify and respond at the earliest possible opportunity, and evaluate goals for program success.