Conflict Resolution Academy


Elder Care

Mediation & Facilitation Training   Registration Form


Learn to Resolve
Elder Conflict Issues
From the Most Qualified Trainers in Georgia


This training program can help elders and family caregivers resolve problems and disputes arising from the emotional, physical, and financial demands of providing long term care to an older family member.

Who should attend:
  • Family Care Givers
  • Care providers
  • Facility Directors
  • Mediators
  • Social Workers
  • Attorneys
Mediation and facilitation are process used for resolving family or caregiver disputes as a means of addressing elder care issues while preserving the autonomy of the elder. Working collaboratively with the eldercare lawyer helps parties separate the legal and relational issues.

What will be taught:
  • Elder Care Planning
  • Medicare and Medicaid
  • Elder Abuse
  • Estate Planning
  • Legal and Ethical Considerations
  • Having Difficult Conversations
  • Conflict Communication Skills
  • Multi-party Dispute Dynamics
This training program is an intensive two-day workshop designed for individuals interested in mediating or facilitating Elder Care issues.

Meet the Trainers:
President of Conflict Resolution Academy
Dr. Richard Voyles, PhD, President of Conflict Resolution Academy, located in Smyrna Georgia, has a broad-based knowledge in the area of alternative dispute resolution techniques, mediation and leadership development. he travels internationally training people in the areas of prejudice reduction, cross-cultural communication, conflict management, management & leadership skills. As a Registered Neutral with the State of Georgia, he works with the court systems to mediate disputes for everything from general cases, Special Education, Elder Care and Divorce issues. With a background in peace-keeping and diversity, Dr. Voyles has served on the Board of Directors for the Interfaith Coalition of Atlanta, the Georgia Chapter of the Association for Conflict Resolution, and as a Commissioner for the Georgia Commission on the Holocaust. He currently serves on the Board of Directors for the Georgia Association for Conflict Resolution. His credits include several program designs for certification for Resolution Specialists who focus on advanced skills promoting leadership, team building and conflict management for both corporate and federal organizations. He is a published author and a highly sought after speaker and coach across the United States.



David L. McGuffey, Attorney at Law, maintains an Elder Law Practice located in Dalton, Georgia. He has been practicing law since 1993. He is a member of the State Bars of Georgia, Tennessee and Michigan, and is a Member of the National Academy of Elder Law Attorneys. He is Certified as an Elder Law Attorney (CELA) by the National Elder Law Foundation, and is Certified in Civil Trial Advocacy by the National Board of Trial Advocacy. He is Chair of the State Bar of Georgia's Elder Law Section and is a former Chair of the Tennessee Bar Association's Elder Law Section. Mr. McGuffey is also a member of the American Association for Justice of America's Nursing Home Litigation Group. He has been actively involved in senior health care issues in his community, serving on the Board of Directors of the Northwest Georgia Healthcare Partnership, the Alzheimer's Association, Georgia Chapter (Northwest Georgia), and other civic groups. He is a frequent speaker on Senior issues. Mr. McGuffey has focused his practice on assisting Senior Citizens and their Caregivers.