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Office Environment
Building Trust in Teams
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Toolbox Seminars Blueprint to Team Development Fostering Teamwork The Right Tool for the Right Job Understanding Different Leadership Styles Overview of Conflict The "A" Word Personal Style and Communi-cation Understanding Difficult People
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Building Trust in Teams Objectives: Clarify expectations and establish goals by breaking down the barriers to shared information. Understand the power – who has it, who controls it, and how to share it. Gain insight to the "weakness" maze – how to find a way to ask for help. Explore other questions, such as, Who’s the new guy – establishing trusted agents, Talking the talk – how to communicate trust, The Trust Minefield – preparing to take the first step. First Step – Employee Awareness Training Objective: Understanding the Importance of Communications, Identifying Personal Communication Styles, Development of an Effective Conflict Resolution Plan, Establishing Team Connections, Identifying Organizational Support Agencies, Understanding the Impact of Human Relations in the Workplace; Building Core Knowledge of Organizational Policies and Procedures. Conflict Management for Managers Objectives: Examine the following topics: Sources and Dynamics of Conflict, Communication and Negotiation Skills in Conflict Management, Alternative Dispute Resolution (ADR) including Arbitration, Mediation and Ombudsmen. Sexual Harassment Prevention Topics Covered: Definitions, Policies, Training Requirements, Management Responsibilities and Organizational Requirements. Workplace Violence Objective: Explore the new responsibility of companies to prevent workplace violence. Identify personal and organizational responsibility for safety. Examine increasing annual costs of workplace violence. Understand what constitutes violence, warning signs and profiles of violent perpetrators. Identify your organization’s preparedness and exposure. Learn how to prevent violence and plan a systematic approach to reducing conflict. |
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