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Office Environment

Building Trust in Teams
    First Step—Employee Awareness Training
    Conflict Management for Managers
    Sexual harassment Prevention
    Workplace Violence

 


Toolbox Seminars

Blueprint to Team Development

Fostering Teamwork

The Right Tool for the Right Job

Understanding Different Leadership Styles

Overview of Conflict

The "A" Word

Personal Style and Communi-cation

Understanding Difficult People

 

 

 

 

 

 

 

Building Trust in Teams

Objectives: Clarify expectations and establish goals by breaking down the barriers to shared information. Understand the power – who has it, who controls it, and how to share it. Gain insight to the "weakness" maze – how to find a way to ask for help. Explore other questions, such as, Who’s the new guy – establishing trusted agents, Talking the talk – how to communicate trust, The Trust Minefield – preparing to take the first step.


First Step – Employee Awareness Training

Objective: Understanding the Importance of Communications, Identifying Personal Communication Styles, Development of an Effective Conflict Resolution Plan, Establishing Team Connections, Identifying Organizational Support Agencies, Understanding the Impact of Human Relations in the Workplace; Building Core Knowledge of Organizational Policies and Procedures.


Conflict Management for Managers

Objectives: Examine the following topics: Sources and Dynamics of Conflict, Communication and Negotiation Skills in Conflict Management, Alternative Dispute Resolution (ADR) including Arbitration, Mediation and Ombudsmen.


Sexual Harassment Prevention

Topics Covered: Definitions, Policies, Training Requirements, Management Responsibilities and Organizational Requirements.


Workplace Violence

Objective: Explore the new responsibility of companies to prevent workplace violence. Identify personal and organizational responsibility for safety. Examine increasing annual costs of workplace violence. Understand what constitutes violence, warning signs and profiles of violent perpetrators. Identify your organization’s preparedness and exposure. Learn how to prevent violence and plan a systematic approach to reducing conflict.


CONFLICT RESOLUTION ACADEMY
 IMMEDIATE, CONVENIENT, FLEXIBLE TRAINING SOLUTIONS 


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